If you live in Delhi and face water bill problems, incorrect billing, meter issues, or water supply complaints, the Delhi Jal Board (DJB) has created several ZRO (Zonal Revenue Office) centers across the city to help residents.
Each ZRO office handles water billing complaints and customer service for specific areas and assembly constituencies. Knowing which ZRO office covers your locality can help you resolve issues quickly.
What Is a ZRO Office in Delhi Jal Board?
ZRO stands for Zonal Revenue Office. These offices are responsible for handling billing and customer service related to water supply in their respective zones.
The main responsibilities of ZRO offices include:
- Water bill corrections
- Duplicate water bill requests
- Water meter complaints
- Billing disputes
- Sewer billing complaints
- Customer grievance handling
Instead of visiting the main Delhi Jal Board office, residents can directly contact their nearest ZRO office.
Delhi Jal Board ZRO Offices List (Complete Zone-Wise Table)
Below is the complete list of all ZRO offices in Delhi, including officer names, addresses, and the areas they cover.
Download Delhi Jal Board ZRO Offices List PDF
ZRO Offices – East Delhi & Shahdara Zone
| ZRO No | ZRO Office | Officer Name | Contact | Office Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-1 | Mayur Vihar | Raj Dhar Mishra | 9899653705 | OHT Mayur Vihar Phase-1 | Mayur Vihar Ph-I & III, Trilokpuri, New Ashok Nagar, Kalyanpuri, Kondli |
| ZRO-2 | Mandawali | Mahinder Pratap Singh | 8076671828 | Narwana Road Mandawali | Mandawali, West Vinod Nagar, Fazalpur, Shashi Garden, Patparganj |
| ZRO-Yojna Vihar | Yojna Vihar | Mahesh Sharma | 9911216887 | Near Joseph School Yojna Vihar | Vishwas Nagar |
| ZRO-3 | Preet Vihar | Mahinder Pratap Singh | 8076671828 | OHT E-Block Preet Vihar | Laxmi Nagar, Pandav Nagar, Sakarpur, Mandawali |
ZRO Offices – Shahdara & North East Delhi
| ZRO No | ZRO Office | Officer Name | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-4 | Shahdara | Ravish Chander Mishra | 9868615107 | OHT GT Road Shahdara | Bhola Nath Nagar, Jafrabad, Jhilmil Colony, Dilshad Garden |
| ZRO-5 | Shiv Puri | Sanjay Kumar Rai | 9718838886 | Shiv Puri Chander Nagar | Geeta Colony, Krishna Nagar, Babarpur |
| ZRO-6 | New Seelampur | Devi Singh | 9810431078 | Near Seelampur Metro | Seelampur, Maujpur, Bhajanpura |
| ZRO-7 | Yamuna Vihar | RS Rawat | 9868243567 | OHT Yamuna Vihar | Karawal Nagar, Khajuri Khas, Dayalpur |
| ZRO-8 | GTB Enclave | Dilip Kumar | 9540966526 | Janta Flats Nand Nagri | Dilshad Garden, Seemapuri, Nand Nagari |
ZRO Offices – North West Delhi
| ZRO No | ZRO Office | Officer | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-9 | Narela | Vijay Kumar Sharma | 9650094329 | OHT Safiyabad Road Narela | Narela, Bawana, Alipur, Palla |
| ZRO-10 | Rithala | Veena Katyal | 9650012950 | Vishram Chowk Rohini | Rohini Sector 4-19 |
| ZRO-11 | Kewal Park | Harish Kwatra | 9650290965 | Kewal Park | Model Town, Azadpur, Jahangirpuri |
| AZRO-12 | Burari | Anil Bhadula | 9560048278 | Water Emergency Burari | Burari, Mukundpur |
| ZRO-13 | Mukherjee Nagar | Ajay Bisht | 9811725660 | Mukherjee Nagar OHT | Delhi University Area |
ZRO Offices – Central Delhi
| ZRO No | ZRO Office | Officer | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-14 | Chandni Chowk | Manoj Kumar Batra | 9990610308 | Pratap Nagar | Chandni Chowk, Kashmiri Gate |
| ZRO-15 | Karol Bagh | Anil Kumar Ranga | 8901510152 | Tibia College Karol Bagh | Karol Bagh, Paharganj |
| ZRO-16 | Rajendra Nagar | Javed Khan | 9650290800 | OHT Rajendra Nagar | Patel Nagar, Anand Parbat |
ZRO Offices – North West & West Delhi
| ZRO No | ZRO Office | Officer | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-17 | Ashok Vihar | Varsha | 8376873976 | Ashok Vihar OHT | Ashok Vihar, Shalimar Bagh |
| ZRO-18 | Kanhaiya Nagar | Ram Chander | 9582053565 | Kanhaiya Nagar | Paschim Vihar, Rani Bagh |
| ZRO-19 | Punjabi Bagh | Arun Joshi | 9211967423 | Club Road Punjabi Bagh | Kirti Nagar, Moti Nagar |
| ZRO-20 | Kirari | Ravinder Kumar | 9650299881 | Mubarkpur Kirari | Kirari, Aman Vihar |
| ZRO-21 | Sultan Puri | Ravinder Kumar | 9650299881 | Jalebi Chowk Sultanpuri | Mangolpuri, Sultanpuri |
| ZRO-22 | Paschim Vihar | Manjeet Kaur Rajoura | 9873712309 | Outer Ring Road Paschim Vihar | Uttam Nagar, Vikas Puri |
ZRO Offices – West & South West Delhi
| ZRO No | ZRO Office | Officer | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-23 | Subhash Nagar | Anita | 9868566668 | Subhash Nagar Block 9 | Hari Nagar, Rajouri Garden |
| ZRO-24 | Janakpuri | Kamal Jetly | 9650037827 | C-2B Janakpuri | Tilak Nagar, Janakpuri |
| ZRO-25 | Dwarka | Nisha Bahal | 9211519796 | DDA Office Sec-5 Dwarka | Dwarka, Palam |
| ZRO-26 | Kakrola More | Narender Kumar | 9899293009 | Kakrola More | Dwarka Sec 17-23 |
| ZRO-27 | Vasant Kunj | Rupen Dey | 9643003656 | Vasant Kunj | Mahipalpur, Rajokri |
| ZRO-28 | RK Puram | Rahul Bhatti | 9810659165 | Sector-7 RK Puram | Green Park, Hauz Khas |
ZRO Offices – South Delhi
| ZRO No | ZRO Office | Officer | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-29 | Lajpat Nagar | Mamta Kundra | 9650953389 | Jal Sadan Lajpat Nagar | Defence Colony, Nizamuddin |
| ZRO-30 | GK-1 | Vijay Kumar Bains | 8375819003 | A-Block GK-1 | Greater Kailash, Kalkaji |
| ZRO-31 | Okhla | Ravinder Kashyap | 9868167016 | Sarita Vihar | Okhla, Badarpur |
| ZRO-32 | Sangam Vihar | Ravinder Kashyap | 9868167016 | Sarita Vihar | Sangam Vihar |
| ZRO-33 | Giri Nagar | Mahinder Kumar Arora | 9650290737 | Govind Puri | Kalkaji, CR Park |
| ZRO-34 | Saket | Rakesh Tyagi | 9968273717 | Near Modi Hospital Saket | Mehrauli, Chhatarpur |
NWS & MNWS Water Supply Zones
| ZRO No | ZRO Office | Officer | Contact | Address | Areas Covered |
|---|---|---|---|---|---|
| ZRO-35 | Bhera Enclave (NWS) | Raj Kumar | 8800995554 | Paschim Vihar | Mundka, Nangloi |
| ZRO-36 | Mohan Garden (NWS) | Davinder Kumar | 9650961200 | Mohan Garden | Vikas Nagar, Rama Park |
| AZRO-37 | Najafgarh (NWS) | Yogeshwar Dyal Sharma | 9650028686 | Najafgarh Road | Najafgarh area |
| ZRO-38 | Malviya Nagar (MNWS) | Rakesh Kumar | 9871241848 | Saket | Mehrauli, Hauz Rani |
Delhi Jal Board Customer Care Numbers
If you cannot visit a ZRO office, you can contact DJB through helplines.
Water / Sewer Emergency
📞 1916
Billing Issues
📞 011-66587300
When Should You Contact a ZRO Office?
You should contact your nearest ZRO office if you face issues like:
- Incorrect water bill
- High billing complaints
- Water meter replacement
- Name correction in water connection
- Sewer charges issues
- Duplicate bill requests
ZRO officers handle these complaints for residents in their respective zones.
Conclusion
Delhi Jal Board has established 38 ZRO offices across Delhi so that residents can easily resolve water billing and supply issues without visiting the main DJB headquarters.
Each ZRO office manages specific areas, and contacting the correct zone office can help resolve problems faster.
For more guides related to Delhi government services, public utilities, and useful citizen information, visit Sarkari Bakery.